Privacy Policy

Privacy Notice

Policy overview

This privacy notice explains how Fluent Pathways handles personal data on ediridabor.study. It is written to help you understand what we collect, why we use it, how long we keep it, and how to raise a privacy request.

Data collected only as described in this policy
Your rights and options are detailed below
Questions handled via our contact channel
User Rights

Your Privacy Rights

You may request access to your personal data, correction of inaccurate information, deletion where appropriate, or restriction of certain processing. You may also object to processing in some situations and ask us to review how we handle your request. We will consider each request in light of the applicable legal and operational context.

Available rights depend on the nature of the request and any legal limits that apply.
Requests

How to Make a Request

To exercise a privacy right, use one of the contact channels listed in this policy and describe the request clearly. We may need to confirm your identity or request additional details before responding. If a request cannot be fully granted, we will explain the reason where appropriate.

We may ask for information needed to verify identity before acting on a request.
Data Retention

Retention of Data

Inquiry records, enrolment details, and course-related communications are retained for the period needed to manage the request, provide the service, maintain business records, and meet applicable legal or accounting requirements. When data is no longer needed, it is deleted, anonymized, or otherwise handled according to our retention practices.

We keep data only for as long as it is needed for the relevant purpose or legal obligation.
Policy Updates

Policy Updates

If we make material changes, we will update the policy on the website and may provide additional notice where appropriate. The revised version applies from its stated effective date.

We may revise this notice when our practices or legal obligations change.
Data Collection & Cookies
This section outlines the categories of information collected, where that information comes from, how cookies are used, and the controls available to users.
Collected Data

Data We Collect

Depending on how you use the site, we may process your name, email address, phone number if you provide it, inquiry message, learning goals, level and schedule preferences, and limited technical data such as server request metadata and browser or device information.

We collect only the information needed to handle inquiries, enrolment, and site operation.
Data Sources

How We Receive Data

We receive data when you submit a contact form, send an email, call us, visit the center, or provide details during course inquiry, level screening, timetable matching, enrolment, or progress review. We also collect certain technical information through normal website operation and security logs.

Most information comes directly from you; some technical data is created automatically when the site is used.
Cookie Types

Cookie Types

The site may use essential cookies to support basic operation and privacy preference cookies to remember your choices. We do not state that analytics or marketing cookies are active on this site.

Cookie use is kept narrow and does not include unconfirmed tracking purposes.
Cookie Controls

Cookie Controls

We use cookies only where needed for site functionality and to remember privacy preferences. You can manage cookies through your browser settings, and you may block or delete them, although some site functions may not work as intended if essential cookies are disabled.

Cookie settings are limited to essential operation and preference storage.

Data processing overview

How personal data is used and shared

Purpose of use

Why We Use Data

We use personal data to respond to course inquiries, carry out level screening, match groups and timetables, confirm course terms, manage enrolment, support scheduled lessons and guided practice, provide progress reviews, maintain website security, and deliver the technical functions needed for the site to operate.

Note
Processing is tied to inquiry handling, service delivery, and site protection.
Third-party sharing

Service Providers and Operational Partners

We may share limited data with service providers or operational partners that help us run the website, respond to inquiries, support technical delivery, or maintain security. These recipients are expected to use the data only for the services they perform for us and to handle it with appropriate confidentiality safeguards.

Note
Operational recipients are used only to support the services described in this notice.
Privacy Office

Contact for Privacy Matters

Email contact
help@ediridabor.study
Telephone contact
+974 3377 1551
Postal address
Street 965 840, Al Rwais, Al Shamal
Privacy inquiries
help@ediridabor.study